Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2017 were $6.6 billion. Learn more at www.averydennison.com.

– To respond to customer enquiries and requests (via telephone, fax and email communications ) in a timely manner
– To coordinate with  sales team and other functional departments in the production and delivery of quality goods and services.
– To handle customer complaints according to the Company procedures and service standard
– To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supv. o maintain updated customer profile information.
– To use the updated standard forms and to work with Customer Service Supv. to maintain updated record as required by ISO procedures (e.g. Specification sheets, Sample Cards, etc.).
– To proactively share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve quality of the whole team

– College degree or above
– Customer and result oriented, open-minded, Quick and careful learner
– Willing to work overtime whenever necessary
– Strong teamwork spirit
– Can read & write English
– Can use basic computer software such as MS-Office