Website AVERY DENNISON

Company Description

ABOUT AVERY DENNISON 

Avery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio-frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2018 were $7.2 billion. Learn more at www.averydennison.com.

ABOUT AVERY DENNISON RBIS

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.52 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

Based in Westborough, Massachusetts Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.

Job Description

•    Become a customer service expert with relevant product knowledge and provide updates to our internal & external base using  internal and external system applications
•    Assess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via emails, calls and other digital channels
•    Troubleshoot and report new or possible issues related to a customer via detailed summarization of concerns
•    Work is performed under limited supervision with considerable latitude for the use of initiative and independent judgment.

Qualifications

•    2 or more years of customer support experience dealing with complex issues, troubleshooting and         problem resolution in a trending  industry
•    Exceptional writing abilities to provide clear and empathetic customer support via emails
•    Strong communication and interpersonal skills
•    Basic software knowledge, strong Web and Mobile App navigational experience and the ability to pick up new technology quickly
•    Ability to multitask efficiently
•    Diploma or equivalent combination of education and experien

Additional Information

What’s In It For You

  • Flexible work environment
  • Global exposure
  • Dynamic and a dedicated team
  • Modern working environment
  • The company provides trnsport from the following pick up points

Nugegoda , Kottawa,Homagama,Maharagama,Fort, Kollonnawa,Borella,Wattala,Seeduwa, Gampaha,Pugoda,Nittambuwa,Kirindiwela, Madakotuwa,Kadawatha, Kaduwela, Padukka,Mt.Lavinia

If you believe that you got what it takes write to us with your CV & answers on the following

·         Why do you want to be in customer service?

·         Why did you choose Avery Dennison instead of some other company?