Website Puma Biotechnology

Puma Biotechnology Inc. does not accept unsolicited resumes or candidates from outside staffing agencies or recruiters.

The Director of Field Operations is a primary interface between Sales, other field-based departments (Nurse team, Medical Affairs) and other Cross-Functional departments to ensure field efficiencies and effectiveness are achieved.

Develop and build field strategy that will help to achieve sales performance, market access, nursing objectives and marketing objectives.  In partnership with Planning and Analytics department, ensure pull through of field initiatives using business analytics, performance metrics or process improvement that drive increased commercial productivity and effectiveness.

Develop and build team whose primary focus would be developing and executing strategies to pull-through success.

Analyze sales performance and identify growth opportunities. Additionally, will access current business environment and targeted top accounts nationally and plan actions for success in these accounts. The ideal candidate will be able to work internally through the cross-functional matrix teams and externally with customers to develop strong relationships across broad stake-holder groups within targeted oncology accounts to insure successful utilization and growth.

Oversee implementation of field initiatives to increase new starts and duration of therapy.

REPORTS TO:  Chief Commercial Officer

ESSENTIAL/PRIMARY Duties, Functions and Responsibilities:

  • Strategic lead for pull-through in top accounts
  • Help identify drivers/barriers and coordinate pull-through initiatives across field to drive growth in IOD (in office dispensing) channel
  • Partner with field management on business reviews and performance tracking at targeted accounts
  • Partner with Sales Management and Planning & Analytics to design high-impact business reporting and analytics.Responsible to ensure field team fully understands reports, analytics and other business planning tools and resources
  • Lead initiatives and analysis that identifies business opportunities for field teams ensuring best practices are shared to accelerate growth and positively impact product utilization
  • Interface with Field Sales, Market Access, Oncology Liaison team, CNE Team, Planning & Analytics and Marketing to review, analyze, and evaluate field promotional efforts, strategies and tactics
  • Effectively manages expense/budget process and dissemination to team(s); evaluate utilization of resources
  • Effectively communicates the strategic and tactical elements or marketing plans by leading metric identification and measurements to field sales management
  • Establish a customer centric approach that results in effectiveness and efficiency of all field based team at Puma Biotechnology
  • Champion effective teamwork and transparency between field, training, conferences, market access and marketing functions
  • Identifies, develops, implements, and communicates best practices focused on field team execution of the marketing and corporate objectives
  • Works closely with Human Resources on staff needs
  • Works closely with IT on field information technology tools
  • On-going evaluation of the core requirements and needs of the field team

ADDITIONAL RESPONSIBILITIES:

  • Provide on-going communication to the field pertaining to call planning, business planning, alignments, targeting, pull-through, alerts, etc.
  • Drive and assist in the development of cohesive business plans, including templates and tools.
  • Coordinate cross – functional business planning; alignments, deployments, measurements, budget allocation and tracking
  • Active member of multiple cross-functional teams:IC team, Sales Management team, Marketing, Training; providing input, metrics, pull-through
  • Key point person for field for national sales meeting, management training, staffing, training and incentive compensation
  • Develop reward and recognition programs; implement and track
  • Oversee sales meetings; work with cross-functional team (and other stakeholders) to develop, design, agenda, objectives and execution; follow up, etc.
  • Design solutions for the needs of the field teams
  • Manage the communication process between HQ and the Field
  • Work with Corporate training to ensure field teams remain up to date on corporate (LMS) training initiatives
  • Develop programs as needed with training, compliance, others
  • Manage “long-term” projects that require routine and constant follow-up; provide updates to stakeholders
  • Manage projects focused on improving sales organization productivity and effectiveness.
  • Conduct ad-hoc analysis and special projects as requested
  • Other duties as assigned

REQUIREMENTS:

  • 8 + years Sales Management experience, marketing or sales operations, commercial experience
  • Relevant disease state knowledge; oncology preferred
  • Cross functional experience; leadership experience
  • Strong written and verbal skills
  • A clear track record of leading success through solid sales and marketing strategies and execution.
  • Proven ability to work closely with internal and external teams/groups
  • Excellent organization skills and follow up

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that ae required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

Puma Biotechnology Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.