Food and Beverage General Manager

Position: Food and Beverage General Manager

Position Summary: The Food & Beverage General Manager is responsible for Delta Air Lines’ Supply Chain Master Category Strategy for high spend / complex Level 2 categories, ensuring best practices across the sourcing lifecycle, key stakeholder alignment and successful implementation.

Position Responsibilities:
1. Develop Master Category Strategy:
Establish category strategies for complex areas of spend and multiple stakeholders
Monitor overall category strategies development and implementation; lead changes to strategy in line with the changing business environment
Define execution methodology and category management tactics and integrate into Master Category Strategy
Perform internal review of Master Category Strategy with Delta leadership and validate with key stakeholders
Establish category targets and track progress
Identify and define potential taxonomy amendments as part of Master Category Strategy development
Provide input for Business Engagement strategy as appropriate
2. Evaluate Industry Trends:
Considered the expert for high spend / complex Level 2 categories
Identify key industry issues / trends and outline implications for Delta
Evaluate macro trends and opportunities based on input from Business Engagement strategies, category management tactics, supply market intel, and common business requirements
Integrate external supply market research into Master Category Strategy
Adjust sourcing alignment as required
3. Define, Develop, and Execute Sourcing Strategy:
Evaluate Portfolio Strategy & Analytics recommendations and appropriately adjust project scoping and resource alignment
Ensure performance tracking measures are relevant and effective; ensure documentation of addressable spend, preliminary savings levers, and savings target
Develop award scenarios and Savings Benefit Summary (SBS) based on results of sourcing event / supplier selection
Monitor progress against: budget, delivery of benefits targets, specific category measures, etc.
Develop positive partnerships with key vendor partners and serve as an escalation resource in active negotiations
Direct responsibility / accountability for managing key regional supplier relationships
4. Lead, Manage, and Develop Team:
Provide development and coaching to direct / indirect reports to prepare employees for placement into future positions within SCM and broader Delta
Lead and participate in appropriate workforce planning, selection and development activities
Responsible for appropriately assigning duties and setting annual goals for team to execute on the strategic priorities and projects of SCM
5. Manage Stakeholders:
Understand stakeholder landscape, create stakeholder plan, understand the role they play, and work to maintain relationships in partnership with other members of SCM, including Business Engagement Leaders
Advise client stakeholders seeking buy-in on recommended sourcing treatment based on category plans; clarify and prioritize the value required from the category
Serve as a trusted advisor aligning closely with client leadership to understand their business and goals
Drive an awareness of supplier expectations and requirements within the organization to foster win-win relationships
Drive reporting requirements to effectively manage strategic category information; communicate success stories and lessons learned
Participate in key client business meetings (e.g., key vendor meetings, occasional trade shows, financial / investment planning, financial governance meetings)
Builds relationships with associated partners in legal, security, finance, treasury – assists client leader in navigating other shared services complexities as it relates to sourcing/purchasing

Education:
Bachelor’s Degree Required.
Supply Chain, Business Administration, Logistics, Finance, Engineering or related discipline preferred.
Master’s Degree preferred.
Skills:
1. Must be able to deliver Business Alignment:
Delivers high impact presentations internally and externally and develops persuasive and convincing communications (e.g., proposals, reports, plans) to secure commitment from business leaders
Ensures priorities and activities align to business vision (e.g., revenue growth, profit growth, cost reduction) and provides recommendations for strategy tied to the business’ operating model and core processes
2. Must be able to have effective Sourcing Strategies & Execution:
Leads sourcing strategy execution for complex projects and categories and provides prioritization and deployment guidance for implementation teams across broad categories/projects
Leads competitive bidding process for highly complex bids (e.g., multiple businesses). Provides guidance on complex pricing options best suited to Delta, market conditions, breakthrough technology use, and current competitive bidding practices that are consistent with Delta policies, ethical standards, and legal requirements
Has proven experience in leading complex negotiations, managing multiple teams/stakeholders to maximize impact, determining how best to use negotiation in concert with competitive bidding or other tools, and achieving significant business results
Leverages category expertise to identify and prioritize areas of opportunity and drives consensus with business team members on value of specification rationalization and implementation approach
Strong contracting acumen and ability to facilitate the resolution of escalation topics to leaders in partnership with law
Strong ability to speak to the underlying business issue of the legal term and facilitate a discussion of options
Strong ability to organize open issues and collect inputs needed from multiple stakeholders in order to resolve in the contract
3. Must have Cost Modeling experience:
Ability to build or leverage shared services to build, robust sets of cost models used to inform business decisions
May need to include options/scenarios (e.g. split awards, vendor selection options) and build in handicap / value add characteristics to inform that total cost
Ability to model NPV based on actual cash flow of the negotiation/contract
Ability to break apart cost drivers and understand the itemization of vendor solutions in order to drive apples-apples comparisons

4. Must have Portfolio Management experience :
Consultative approach to sit down with leaders to discuss their portfolio of key contracts, vendors, upcoming negotiations/projects, and portions of a category plan that are relevant to them
Ability to maintain (“on the ready”) sets of key summaries to be used in conjunction with category plans around said portfolios
5. Must have Relationship Building and Team Leadership experience:
Develops high degree of trust and strong relationships with multiple stakeholders of varying levels as a trusted advisor who can navigate and influence the organization, resolve conflicts, and deliver results
Foster an inclusive culture that values many different working styles
Champion a diverse workforce

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