Website UPS
GENERAL OFFICE ASSISTANT
Primary Location: Ville St Laurent, Quebec – CA Job ID 054805 Zip Code H4N 2M3
Position Summary:
Assist raters and team leads in routine tasks. Enter data into customers’ files, gather and send documents.
Client (Internal/External):
Raters, all other support services, carriers
Specific output or services:
- Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc
- Data entry/scanning
Job Key Contributions/Task:
- Complete first screen of B3 (customers’ files), open LVS, etc
- Assist raters in general office duties: reports, forms, claims, etc
- Answer phone calls from partners and other offices
- Operates scanning station for imaging
Job Key Success Factors/Performance Criteria:
- Rapid and efficient support, error free in information processing
- Dossier in order, productivity in preparing files
- Follow operational guidelines
- Cooperation and assistance with internal team members
- Rapid processing time
Job Key Competencies
- Basic understanding in customs operations, laws and regulations
- Basic computer skills
- Communications (interpersonal); teamwork
- Problem solving; attention to details
Qualifications
- High school degree
- Bilingualism required – Junior level (in Quebec Only)