Internal Services Sales Representative

Internal Services Sales Representative

Competitive salary
Solna, Sweden

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Internal Services Sales Representative (SSR) within the Support & Deployment Services (SDS) in Sweden to join our Nordic team.

At Dell, we create the extraordinary. Our Internal Services Sales Representatives are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

• Team member responsible for driving & owning the everyday sales on the Support and Deployment Services also known as the ‘attach rate’ Dell Services portfolio, providing specialist & expert knowledge to the Dell Technologies Sales teams, Partners & Customers.
• The role entails both business development activity with the core community by supporting and driving: lead generating, services offering awareness, launch events, focus days, providing trainings as well as direct Partner & customer engagement both by phone and by direct customer engagement face to face.

Your responsibilities include

Become and be a part of a growing team and business within Dell Technologies, as a Services owner in Sweden handling our top Customers and Partners as your portfolio.

• You will share the responsibility together with the local External Services Sales Executive (SSE) on the everyday services business, the role requires work both onsite (80%) and remote (20%), with the Sales/Customer/Partners on a daily level.
• You will be managing and responsible for the Services Number in Sweden maintaining the pipeline (using SalesForce), participating in Cadence calls, Customer Visits, Outlook your largest opportunities, controlling the everyday services business.
• You would be based in Sweden, reporting directly to the Services Sales Manager for the Nordics (Sweden, Norway, Finland & Denmark).

Essential Requirements

• Strong level of selling + competency in providing services & total solutions as well as providing cross segment teamwork.
• Use advanced knowledge to build relationships and deliver on-going communication and trainings to Sales teams to ensure a consistent and cohesive message to the customer.
• Acts as a subject matter expert (SME) on the Services portfolio and engages with the sales organization to detect, qualify opportunities drive Services sales and and/or exceed the sales plan objectives.
• Direct engagement with customers with specific purpose to sell the Dell Services Value Proposition. Identifies customer needs/requirements and recommends/quotes appropriate Dell (SDS) Services offering
• Confident with excel for such activities as V-look-up, pivot table
• Fluent in Swedish and English
• Profile: ‘Don’t stand in the background – And don’t take no for an answer’ attitude

Desirable Requirements

• Bachelor’s degree – Min. 5 years industry related experience
• Background from Sales (Preferred Services Sales)

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

“LIPRIORITY”

Job Family: Sales Inside-SalesJob ID: R19247