Website Amazon
Product Marketing Manager, Customer Reviews
DESCRIPTION
Work hard. Have fun. Make history.
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.
We are looking for a Marketing Manager, Customer Reviews in Berlin.
Amazon Reviews are worldwide, complex, and vital to the past and continued success of Amazon in every marketplace. The Reviews team in Berlin is responsible for Amazon’s worldwide approach to customer engagement and review creation.
How do we engage customers to share their product experience? What channels and experiences engage customers the first time? What keeps them coming back? What motivates and rewards our customers? How do we build and manage a healthy ecosystem of reviewers?
These are just a few of the questions you’ll help answer as our Product Marketing Manager. Customer reviews are in every marketplace, in many languages, submitted on hundreds of millions of products. As the product marketing manager you’ll work closely with the Product team and our Engineers to ensure we are maximizing the right marketing tools, data and insight to build a healthy corpus of reviews and reviewers.
You will own building and executing the plan that:
· Tests and improves the performance of our existing channels.
· Leverages customer insights to inform the product and technical roadmap.
· Proposes and launches new touch points for our customers.
· Ensures that our customer communication is consistent, on brand and effective.
BASIC QUALIFICATIONS
· Several years of professional experience in a corporate or startup environment
· A few years working in a Product Marketing capacity (partnered with product management and/or engineering)
· Experience collaborating with and influencing Product, Engineering and senior executives
· Proven track record of grounding all consumer marketing in data
· Experience collaborating with product & cross-functional teams to identify and bring to market solutions with consumer benefit
PREFERRED QUALIFICATIONS
· Several years of product marketing experience
· Experience with identifying and executing on consumer focused marketing channels
· Experimental and data driven mindset
About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units we offer a host of other benefits.
If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History.
Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in English in one document (max. 5 MB).
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies’ world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.