Program Manager, People Operations

The Google People Services, Operations function is the services and program management group within People Operations that makes HR stuff easy and intuitive for Googlers. Our global team optimizes people processes, from problem definition to execution. We partner with teams across People Operations and in engineering to bring innovation and technology to the way we attract, retain and grow Googlers worldwide. We focus on providing an amazing experience to past, present and future Googlers, and work in Google’s fast-paced environment to deliver 100+ operational services, manage the contingent workforce and implement HR programs across 70+ countries. Regardless of location or level of experience, members of the Operations team have the opportunity to create, develop and implement some of the most complex global operations around the world.

Google People Services (GPS) Operations oversees the end-to-end global delivery of Google’s HR operations processes, from problem definition, solution design through to execution. We partner with teams across People Operations, Engineering and external partners to bring innovation and technology to the way we attract, retain and grow Googlers worldwide. We focus on providing an amazing experience to past, present and future Googlers. Regardless of location or level of experience, members of the Operations team have the opportunity to create, develop and implement some of the most complex global operations around the world. As a member of the People Operations team, you will be responsible for ensuring Googlers have a magical experience beginning when they onboard at Google through to their last day, aligning with our culture and values. You will be focused on implementing innovative, scalable processes and providing first-class customer service in relation to HR and employment matters

Great just isn’t good enough for our People Operations team (you probably know us better as “Human Resources”). Made up of equal parts HR professionals, former consultants, and analysts, we’re the advocates of Google’s colorful culture. In People Ops, we “find them, grow them, and keep them”. We bring the world’s most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.