Website DANA

Business Unit: Power Technologies

Job Function: Quality

Region: North America

Country: Canada

Location: Mount Forest, ON, CA – 205 Industrial Drive

Employment Type: Full-Time

Job Description:

Representing “the Voice of the Customer”, the successful candidate’s key

responsibilities will include: 

 

  • Manage the Quality Department to achieve “Ultimate Customer Satisfaction”;
  • Establishing, and implementing department goals and objectives to advance continuous Improvement;
  • Lead all relevant Quality and cross-functional activities, with particular emphasis on the roll-out, support and appropriate verification of new product launches;
  • Drive quality activities; customer and supplier (internal and external) quality, proactive continuous improvement activities, technical problem solving leadership and activities, corrective action activities, warranty and field action management;
  • Ensure that Quality System (TS/IATF16949), Advance Quality Planning, control processes and PPAP documentation, is up-to-date, robust and effective;
  • Ensure that consolidated month end reports (External PPM report, Quality Issues, Scorecard, Supplier Top 5, Supplier Performance Feedback System Reports, Quality Web Site), are maintained accurately and submitted on-time;
  • Champion Customer Complaint and Corrective Action System; leading or ensuring that timely & insightful responses to customers are priority, investigated professionally and corrective actions are executed by our plant so that customer satisfaction and plant continuous improvement objectives are advanced;
  • Maintain TS/IATF16949 certification and all customer specific requirements;
    Champion Internal and Preventative CAR’s and perform root cause analysis with action plan implementation;
  • Leading Continuous Improvement activities (APQP, DOS, Kaizen, Lean, Six Sigma, Black Belt, and ITS programs), so that failure modes are controlled and product quality continuously improved;
  • Monitor all customer Quality related web sites for compliance and current requirements;
  • Develop and implement procedural systems in accordance with TS/IATF16949 and Customer Specific Requirements;
  • Manage and develop a qualified staff able to execute the quality processes, procedures, and requirements of our quality operating system.
Job Requirements:

Postsecondary degree/diploma in engineering or quality management.

Minimum of 7 – 10 years’ progressive management experience in manufacturing and quality.

Proficiency in quality systems, statistical measurements and quality tools/standards, including TS16949, AIAG and Customer Specific requirements.  Possession of or progress toward a professional designation e.g. Engineering or ASQC (American Society for Quality Control), as well as a TS/IATF Lead Auditor certification.

Business and financial acumen.

Superior analytical, project management, time management and computer software skills.

Demonstrated positive interpersonal and communications skills; with the ability to interact professionally with diverse people at all levels of our own as well as the customer’s organization.

Periodic travel to customer, supplier and Dana facilities in Canada and the U.S. is required. All applicants must hold a valid Canadian passport and be eligible to travel to the U.S.  Internal applicants must have their supervisor’s approval prior to submitting an application.

Experience Requirements:

7-10

Education Requirements:

Bachelor’s Degree