Website Google
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Experience with security systems, infrastructure projects and deployment management.
- Experience interacting with diverse technical and non-technical groups.
Preferred qualifications:
- 5 years previous working experience as a Program/Service Manager
- Hands on experience in planning maintenance operations
- Solid understanding of technical aspects of security systems
- Applicable knowledge of security systems
- Excellent communication, interpersonal and leadership skills
- Outstanding organizational and time management skills
About the job
As a Security Systems Service Manager, you will work with other Global Security and Resilience Services (GSRS) teams as well as internal and external cross-functional partners across Google to develop, build, and maintain Google’s Enterprise Security Systems. You will determine resource needs and budgets and design appropriate systems and processes to meet the needs of our ever expanding security systems. Drawing on your years of experience and to promote sustainable operation of the security systems, you will partner with internal customers and vendors to define internal standards and implement procedures based on best practices. Finally, you will demonstrate a passion for excellent customer service and thrive in a fast-paced, change-oriented business environment that requires collaboration with a global team. In this role, you will effectively wok independently with the ability to track many overlapping projects down to small details while still keeping the big picture in focus.
From keeping Googlers safe and secure to managing disruptive events, the ability to anticipate, deter, detect, and act are the pillars of Google’s Global Security and Resilience Services (GSRS) team. As a member of GSRS you will help develop a culture where safety, security and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You’ll collaborate with cross-functional teams to create innovative strategies and develop programs that drive sustainable effectiveness.
Responsibilities
- Plan and coordinate all service activities including analyzing equipment, reliability issues, developing preventive/predictive maintenance programs
- Manage inspections of the Security Systems to identify and resolve issues
- Manage and develop employees to meet current and future business requirements
- Manage the maintenance expenses by ensuring best practices in the industry
- Build an upkeep long term relationship with contractors and service providers