Website Amazon

DESCRIPTION

The immigration team at Amazon centrally manages global immigration filings and the vendors that support our employees. We deliver projects to improve the cost, quality, regulatory compliance, and experience for immigration services at Amazon.

We have a bold vision for the future, and are looking to build a team of lean, mean, process machines who can propel us forward. Part of the plan over the next three years is to build operational excellence through scalable, compliant processes and new technology. This role will own process evaluation and SOP creation.

Are you interested in building something new and making an impact at Amazon? If so, keep reading.

We are looking for someone to test and execute SOPs for an initial, defined body of work, and expand from there. The ideal candidate has a background in process execution with a bonus for process design and continuous improvement. In addition, the right candidate has excellent organization and communication skills, a demonstrated ability to manage multiple projects and responsibilities, and is unapologetic about having extremely high standards for quality of work.

Responsibilities:
· Work with immigration experts to gain an understanding of immigration work and objectives
· Validate, test, and recommend edits to immigration SOPs
· Own processes and admin tasks related to defined operational work
· Collaborate with team members in India and Seattle to improve standardized documents
· Roll up your sleeves to manage overflow capacity and meet deadlines
· Provide floor support to the Team
· First point of escalation in absence of Manager

BASIC QUALIFICATIONS

· 3+ years of experience in Recruitment/HR/Immigration is preferred
· Superior attention to detail
· Ability to prioritise and action on work with minimal guidance
· Aptitude for working independently with excellent problem solving skills
· Strong Ownership, Bias for Action, Earn Trust, Insist on the Highest Standards, and Customer Obsession
· Proven experience working with Windows, Word, Excel, and PowerPoint
· Ability to identify areas of improvement and think out of box to provide solution

PREFERRED QUALIFICATIONS

· Previous experience in operations, process optimization, and building SOPs