In my current role, I am spearheading a Sales and Business development activities to exploit new market opportunities for existing as well as new engineering products while achieving assigned targets by maintaining a quality business relationship. Facilitating professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized. Capturing a higher share of wallet by cross-selling products and marketing new products and services. Driving regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.