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farath
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✅ IT Infrastructure, Information Security and Support mgmt professional with Banking/Financial industries background.

✅ I have handled & managed projects on Banking and Treasury systems with on premise & cloud computing technologies.

✅Leads to achieve business strategies of cost savings & Digital Transformations.

?Effective leader & team player with excellent communication,analytical, problem solving, people management skills.

?Ability to anchor techno-commercial initiatives for development & management of enterprise level IT infrastructure and Information Security of all business domains.

?Electronics and Computer Science background, trained and certified with ITIL Framework, ISO 27001 standards & CISSP, Cyber Security knowledge.

I believe in sharing technical ideas with people learning and support.

?: +91- 94894 20503
?: farathul@gmail.com




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Joined October 9, 2018
India

Information Technology
Information Security
Banking and Finance
Manufacturing Industries
Logistics and Transportation
Pharmaceuticals

Yes

United Arab Emirates
Sultanate of Oman
Qatar
Bahrain
Singapore
Malaysia
United Kingdom
Canada

English, Tamil
✅ IT Infrastructure, Information Security and Support mgmt professional with Banking/Financial industries background.

✅ I have handled & managed projects on Banking and Treasury systems with on premise & cloud computing technologies.

✅Leads to achieve business strategies of cost savings & Digital Transformations.

?Effective leader & team player with excellent communication,analytical, problem solving, people management skills.

?Ability to anchor techno-commercial initiatives for development & management of enterprise level IT infrastructure and Information Security of all business domains.

?Electronics and Computer Science background, trained and certified with ITIL Framework, ISO 27001 standards & CISSP, Cyber Security knowledge.

I believe in sharing technical ideas with people learning and support.

?: +91- 94894 20503
?: farathul@gmail.com




UAE Exchange Centre LLC
Abu Dhabi - United Arab Emirates

 Managing and supervising 3 tier architecture IT Infrastructure and cloud services (SaaS, PaaS) at GHQ office and branches globally, includes Data Center and DR site.
 Facilitating and Supporting IT Infrastructure Projects on launching and upgrading business products within defined time lines.
 Supervising and approving IT Infrastructure changes of production deployments as a CAB (Change Advisory board) member.
 Monitoring and adhering recommended security configurations on IT Infrastructure & Support functions through monthly IT Security control effectiveness practices.
 Managing & monitoring Internal and external MPLS / WIFI Network links with 99.9% availability.
 Managing & monitoring IT Data backup activities and conducting scheduled DR drilling with necessary support.
 Managing IT Service Desk team with multiple geographical locations and supporting global users by 24/7 shift basis.
 Maintaining & delivering IT Infrastructure Services and supports on defined Service Level Agreements (SLA).
 Good experience in implementing ITIL Framework and problem management with all Business units globally.
 Conducting review meetings with stakeholders and customers to improve the areas in Service Desk.
 Conducting CSAT (Customer Satisfaction) Survey to improve the quality and support of IT Service Desk Team.
 Maintaining Service Desk & IT Infrastructure team Quality by reviewing shift log sheets and daily reports.
 Evaluating and recommending cost effective Hardware and Software procurement.
 Participating on Vendor and Service provider meetings for new hardware and Software products and service renewals.
 Managing and supervising problem management team and ensuring highly business effective problems have been addressed on time.
 Conducting IT inventory audits to ensure defined IMAC process been maintained properly.
 Managing and supporting IT Infrastructures of ERP/ BO systems and ensure the application availability by 99.9% globally.
 Evaluating existing work flows and creating solutions to automate the process with recommended IT supports.
 Conducting Trainings related to IT Infrastructure and new joiners in the team.
 Supervising and evaluating documents on Technical guidance and best practices to improve the support on IT Infrastructure.
 Managing and monitoring Security incidents through SIEM management systems. Violations are registered with Risk Registers and reporting to management.
 Preparing and presenting Security compliance reports to IT GRC on monthly basis.
 Preparing recommended IT Infrastructure and Service Desk team reports for mid year and annual IT audits.
 Evaluating team members performance and conducting mid year/ annual performance appraisals.
 Facilitating and Supporting IT Infrastructure Projects on launching and upgrading business products within defined time lines.
 Monitoring and adhering recommended security configurations on IT Infrastructure & Support functions through monthly IT Security control effectiveness practices.
 Supervising and approving movements of IT Infrastructure assets on Data Centre and DR Sites.
 Managing & monitoring IT Data backup activities and conducting scheduled DR drilling with necessary support.
 Good experience in implementing ITIL Framework and problem management with all Business units globally.
 Conducting review meetings with stakeholders and customers to improve the areas in Service Desk.
 Maintaining Service Desk & IT Infrastructure team Quality by reviewing shift log sheets and daily reports.
 Evaluating and recommending cost effective Hardware and Software procurement.
 Participating on Vendor and Service provider meetings for new hardware and Software products and service renewals.
 Managing and supervising problem management team and ensuring highly business effective problems have been addressed on time.
 Conducting IT inventory audits to ensure defined IMAC process been maintained properly.
 Managing and supporting IT Infrastructures of ERP/ BO systems and ensure the application availability by 99.9% globally.
 Evaluating existing work flows and creating solutions to automate the process with recommended IT supports.
 Conducting Trainings related to IT Infrastructure and new joiners in the team.
 Supervising and evaluating documents on Technical guidance and best practices to improve the support on IT Infrastructure.
 Managing and monitoring Security incidents through SIEM management systems. Violations are registered with Risk Registers and reporting to management.
 Preparing and presenting Security compliance reports to IT GRC on monthly basis.
 Preparing recommended IT Infrastructure and Service Desk team reports for mid year and annual IT audits.
 Evaluating team members performance and conducting mid year/ annual performance appraisals.
 Managing IT Infrastructure with ISO 27001, PCI -DSS Security standards and Compliance on delivering business and services.
 Maintaining monthly control effectiveness practice to ensure the security standards and controls are followed on production.
 Conducting penetration testing, simulating an attack on systems to find exploitable weakness.
 Participating periodic internal audit review meetings and creating action plans for improvements.
 Performing awareness through all communication channels like email/intranet portal/SMS/LED Displays.
 Good experience in Enterprise level Anti Virus software, intrusion detection, Firewalls and content filtering.
 Good experience in Endpoint Security Solutions, including file integrity monitoring and data loss prevention.
 Good experience in installation and use of Firewalls, data encryption and other security products and procedures.
 Reviewing existing IT Security and service contracts and agreements to ensure the security levels and standards.
 Conducting periodic network scan to find the vulnerabilities.
 Performing investigations on Security breaches and prepare the report for management.
 Performing periodic vulnerability assessments on production and end user systems to ensure the security level and preparing reports.
 All IT projects and business requirements are reviewed and signed before moved in to productions to sustain the compliance standards of ISO 27001.
 Participating review meeting with internal and external auditors and feed backs are been reported with IT GRC.
 Monitoring security logs through IBM Q radar systems and take appropriate actions on violations.
 Participating Security conferences and revealing security and threat informations from ISACA to sustain the security level of the company with latest security trends.
 Develop / implement open-source/third-party tools to assist in détection, prévention and analysis of security threats.
 Planning, researching and developing Security policies, standards and procedures.
 Lead incident response, include steps to minimize the impact and than conducting technical forensic investigation for security breach and extend the damage.