Job Description
As an Accounts Receivable Specialist you will be responsible for developing and maintain working knowledge of current Home Medical Equipment products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.

The Accounts Receivable Specialist is responsible for the timely follow up and collection efforts on outstanding receivable accounts that are billed to insurance companies, managed care entities, government programs, and other liable third parties. Assist patients with billing questions as well as other duties assigned by the AR Supervisor and AR Manager.

The Accounts Receivable Specialist is a customer service oriented role, and will require the ability to ability to learn and understand billing protocol and reimbursement issues, and to maintain accurate and detailed charts/notes in the company system.

Additional duties include:

– Taking incoming calls from patients
– Taking payments over the phone
– Researching patient questions and accounts

Required Qualifications
– 1+ years of experience in a professional environment

Preferred Qualifications
Home infusion or durable medical equipment (DME) experience.
– Strong attention to detail.
– Customer service skills.
– Ability to work in a team environment.
– Ability to work with a sense of urgency.
– Experience medical billing or collections work or experience working with accounts payable (A/P) or accounts receivable (A/R).
– Experience working with healthcare reimbursement systems.
– Experience working in Microsoft Office, specifically Excel, Outlook and Word.

Education
Minimum of High School Diploma or GED

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.