Career Coach, APAC

Job title: Career Coach, APAC

Location: Hong Kong, Singapore (open to other locations within APAC)

The Role:

As Career Coach for the APAC region, you will play a critical role in building a new careers philosophy in S&P Global, and helping our people navigate their future. Through work which is meaningful, facilitative and actionable, you will help create a culture of compelling and substantive career conversations.

With direction and oversight from the Chief People Officer, and in partnership with Talent and People Strategy, you will provide one-on-one career coaching within the APAC region and drive tangible and impactful outcomes. In addition, as an integral member of the Global Career Coach team, you will bring cutting edge thought and coaching best practice into S&P Global through building a sustainable and accessible coaching model and designing and deploying company-wide learning opportunities.

An objective and trusted advisor to our people, you will work with key stakeholders to drive cross-enterprise mobility and expand coaching beyond the leadership ranks.

The Impact:

• Access to coaching at all levels, and building of a coaching ethos across the organization
• Positive impact on engagement through access to honest and meaningful career conversations and guidance for all APAC employees
• Fresh and innovative thinking around what career development and opportunities can look like
• Increased cross-enterprise mobility
• Increased transparency and more proactive internal sourcing for open roles
• Increased leadership visibility of talent at all levels across businesses
• Improved succession pipeline and filling of critical roles with internal candidates

Key Responsibilities:

• Understand S&P Global businesses’ strategy, people priorities and challenges at both the macro and micro levels, and make meaningful connections to processes and people: ‘join the dots’
• As a member of the global Career Coach team, you will help build and operationalize the Career Coach operating model and playbook
• Build and maintain relationships across the organization to actively promote career opportunities. Work across organizational lines and silos
• Partner with and influence key stakeholders – business leaders, people managers, people partners – to facilitate career moves and identify individuals who will benefit from coaching
• Through personalized coaching, help our people connect their skills and passions to the goals of the organization and realize their career goals
• Leverage knowledge of internal open roles to proactively counsel people on opportunities. Provide them with information and insights to help them explore a wide range of career options. Coach our people to view careers more broadly
• Support our people in navigating the internal selection process
• Partner with colleagues across the People Team – People Partners, Talent (Acquisition, Development, Diversity & Inclusion) Rewards & Benefits – to ensure smooth execution of career moves
• Identify and cultivate internal mentor networks to support career development
• Act as a subject matter expert in assessment methodologies. Leverage assessment as appropriate in the coaching process, e.g. to create insights, build self-awareness, and help inform career development actions
• Track progress and outcomes of coaching engagements.  Identify themes and trends, and provide insights to leadership to inform talent and development strategies
• Work with global Career Coach colleagues to create a coaching community and share insights, opportunities and candidates
• Lead learning opportunities at the team and organizational level – for example team assessment and development, talent exchanges with external partners – to embed a broader and more fluid understanding of careers
• Keep a keen eye on external developments and proactively bring cutting edge thought and best practice into S&P Global’s internal coaching practice

Competencies & Experience:

With both broad and deep understanding of S&P Global’s businesses and talent opportunities, you bring a global mindset coupled with the ability to operate effectively at regional and local levels. You have the following competencies and experience:

• Role model for S&P’s values of Relevance, Integrity and Excellence. Possesses organizational credibility and a deep commitment to people service
• Demonstrated ability to navigate effectively and efficiently within a large matrixed organization
• Strong influencing skills – ability to understand all sides of an argument and help find positive outcomes. Influences effectively to drive execution
• Tireless networker, able to build trust and rapport; displays a genuine curiosity about people and what makes them tick
• Exercises discretion, confidentiality and exemplary judgement at all times
• Empathetic listener and creative problem solver
• Confident and articulate communicator; able to engage and partner at all levels of the organization.
• Cross-business and/or cross-regional experience within S&P Global
• Experience in shaping a vision and building the associated framework and processes from scratch
• Courageous and willing to challenge the status quo
• Collaborative, resourceful, energetic and tenacious: sticks at the job, overcomes hurdles and figures out how to get things done
• Ability to be an active member of a virtual/globally dispersed team, and actively contribute to the team’s goals and cohesiveness
• Stays current, and is tuned into the external environment and best practices in the fields of coaching and talent development

Qualifications:

• Coaching certification from ICF-accredited institution or willingness to commit to obtaining this
• Experience in assessment and certification in assessment tools a plus. Willingness to gain certification in assessment tools to be used in the coaching process
• Strong coaching skills and a passion for helping people discover their inner resourcefulness.  8+ years’ experience coaching individuals and teams on careers and development