GSS System Administrator

Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of € 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other’s expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary – on the ground, in the sky and in space.

An exciting opportunity has arisen for someone to join Airbus Defence and Space as a Ground Support Systems (GSS) Technician working specifically with Maintenance Data Systems (MDS) and Mission Planning Systems (MPRS). You will be based in Brize Norton at the RAF base, providing onsite support to the customer.

As the successful candidate you will be responsible for ensuring the efficient operation of the GSS, running backups, reconfiguring the system, cleansing data and managing the network. You will support the configuration of both the portable and static network, providing complete systems support to the entire station support team.
The successful candidate will be subject to UK National Security Clearance in order to undertake related work in accordance with business needs.

– Provide local expertise to MOD in order to advise the customer in all activities relevant to A400M GSS support and operation.
– Provide guidance to the personnel in the usage of the GSS.
– Ensure GSS support on-site according to contractual obligations towards MOD.
– Provide feedback and proposals to improve customer satisfaction while enhancing Support contract profitability.
– Ensure Support performances with regards to the GSS are in line with the contracted service level agreement.
– Support RAF personnel in troubleshooting of the GSS hardware and software.
– Ensure the appropriate configuration of GSS hardware and software (e.g. databases management).
– Support RAF personnel in the loading of reference data (e.g. load new aircraft data at each new aircraft delivery).
– Support the Line Mil Part 145 and Mil Part 145 MRO , Mil Part M. Organisations.
– Ensure communication, and queries, between RAF and Airbus are correctly tracked through Airbus Military Help-Desk (AMTAC).
– Create an appropriate query/answer catalogue for the more frequent issues.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

As the successful candidate you will be able to demonstrate some or all of the following skills and competencies;

– Familiar with maintenance and troubleshooting of tools such as Windows Server, VMWare..
– Good knowledge of Hardware maintenance for enterprise systems.
– Working knowledge of; Windows Server 2008; Symantec backup principals/software; VMware; Vsphere; installation/configuration of virtual systems and shell scripting.
– Software development experience, with the ability to test and implement solutions.
– Ability to test data base languages including ORACLE – database performance tuning, problem solving, data base management)
– Ability to prioritise workload.
– Excellent Communication skills.
– Ability to manage customer expectations.
– Negotiation level English both verbal and written.
– Willingness to travel.