Website Amazon ADCI - Karnataka

Pricing Specialist – Technical Support Operations

Job ID: 752062 | ADCI – Karnataka

DESCRIPTION

Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
Retail Systems is the information technology core and responsible for building retail platforms, tools, and automation for “Amazon the Retailer”. We build the technology required to manage the selection, maintain competitive pricing, forecast demand, buy products and deal with vendors. Pricing Analytics and Operations is an integral part of Retail Systems enabling Amazon’s pricing strategy and operations. The team’s primary role is to provide on-time and accurate inputs to help make great pricing decisions. We build and execute on scalable & efficient processes to ensure Amazon’s price competitiveness. The tasks handled by this group have a direct impact on customer buying decisions and Amazon’s top line.
Opportunity:
Do you want to be part of the team that makes sure that Amazon keeps its “best price” promise across millions of products worldwide? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on!
Roles and Responsibility:
In this role associates are required to understand different operational techniques and have a high level of attention to detail. The accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report into the Operations Manager.
Key responsibilities:
· Meets and/or exceeds the set productivity and accuracy targets.
· Participate in ad-hoc operational projects/initiatives
· Understand operational goals, vision, charter and process steps
· Follow SOPs as prescribed and provide inputs to improve the process
· Works with business stakeholders to deliver on operational tasks/projects

BASIC QUALIFICATIONS

· BE\BTech\MCA in Computer Science or Information Technology stream.
· Experience: 1 – 2 years
· Excellent Analytical, problem-solving skills and attention to details
· Excellent Verbal and Written business communication
· Demonstrate quick learning ability on technical and business domain areas
· Understands scripting, Java, Linux, JSON, and SQL
· Willing to work in shifts and weekends, and outside of the “standard” workday as per adhoc business needs
· To receive security clearance all candidates must undergo a background check

PREFERRED QUALIFICATIONS

· Experience in technical support background
· Has the ability to Solve Operation Issues Using Technology
· Prior knowledge of JAVA, scripting, Linux, & SQL
· Prior experience in ecommerce and Retail pricing
· Prior experience in working with multiple stakeholders on projects/operations