Software Test Manager with 17+ years’ success driving continuous improvements in testing operations through implementation of best practices, automated processes and management of critical projects aligned with agile methodologies. Led requirements management and business case development (to highlight solution feasibility) while delineating application test cases and reporting on test deliverables. Utilises communication skills to optimise project outcomes; confidently influenced senior-level stakeholders to secure buy-in to process improvements. Adopts a motivational leadership style to engage, enthuse, coach and mentor global Systems Testing and Software Development teams of 15 staff to ensure delivery within Key Performance Indicators (KPIs). Technology evangelist with expertise in mobile communications devices - receptive to emerging technologies and passionate about innovation; led partner engagement to launch the first BlackBerry worldphone and three granted patents in: device system selection, data registration and eSIM provisioning ( <a href="http://bit.ly/2ufdIIw" target="_blank">http://bit.ly/2ufdIIw</a> ).